David Baxter PhD
Late Founder
One of our members has reported the following:
My reply to her was:
I've tried to view this message, but I can't see anything, and then that red notification at the top doesn't go away.
It's been like this on my cell phone as well as on my PC.
I assume it's a glitch, or that the message somehow expired? Or maybe it was erased/deleted somehow by the person who sent it?
My reply to her was:
Can you try deleting the cookies for the forum from your browser on your computer (and also on your mobile device)?
Visitor messages are automatically deleted after 30 days currently, although the time frame can be changed; this is as measure to keep the database storage from becoming too large, especially for members who haven't logged in in several months. This may have been the cause.
Nobody else has reported this to me and I don't use visitor messaging in my profile so I'm not sure where else the problem might be. Try the cookies thing and let me know if that does the trick.
- If anyone else has experienced this problem, please post here to let me know.
- If you would prefer that the time frame for purging Visitor Messages be extended, please let me know that as well.