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David Baxter

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Security suites may cripple IE 7 after updates
By Susan Bradley, Patch Watch
December 31, 2007

If you're running IE 7 on XP SP2, you may get a "Webpage cannot be displayed" error when trying to access the Web. If so, any of several recent updates to IE 7 may have created a conflict with your antivirus or antispyware security suite. You should check your suite's configuration to make sure the updated version of IE is still allowed to access the Web, or contact your security vendor for an update, as described in Microsoft KB article 942818.

Over the holidays, I visited my Dad, who was having issues using AOL. Once I removed his 2006-era version of an antivirus program, and updated him to the 2008 version, his system worked perfectly. While his antivirus signatures were being regularly updated via a paid-up subscription, the older version of his application itself was causing the conflict.

Ensure that your antivirus and antispyware programs are updated to their 2008 versions
 

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