Not receiving email notifications

[AmZ]

Hi Dr Baxter.

For some reason, in the last few days at least, I haven't been receiving emails (at all) to notify me of new posts in threads that I am subscribed to.

Any ideas?

I checked my spam in case they'd gone in there. But nothing.

Thank you.

 

[David Baxter PhD]

You're using a Gmail account. Historically, these free email accounts like Gmail, Hotmail, etc., have gone through periods of time where they seem to filter out notification ermails from forums (not just this one). Often, they'll start working again after a while.

I have no idea why this occurs. All I can suggest is that you make sure that forum@psychlinks.ca is in your address book/contacts and in your whitelist if there is one for the email address you're using. Alternativley, change to another email address in your account settings.

See also: http://forum.psychlinks.ca/psychlin...cations-of-replies-to-subscribed-threads.html

 

[AmZ]

Thank you very much for looking in to this. I've added the email address to my contacts and will see if this helps in the meantime and see if the emails re-appear ;-)
Have a good day.

 

[David Baxter PhD]

Note to all:

Today I am receiving bouncebacks due to time-outs from several Hotmail, Live, and Gmail accounts. As noted, I've seen this happen before with free webmail accounts and it usually seems to correct itself within a few days.

 

[David Baxter PhD]

Update: It's not just Hotmail and Gmail, etc. I don't think the server is sending out any email.

Investigating.

 

[David Baxter PhD]

It is definitely a problem with outgoing mail on the server, which started October 31. Tech support is looking into it.

Thanks for your patience while we locate the problem.

 

[AmZ]

Received an email notification for this thread so looking better already!
Good luck.

 

[David Baxter PhD]

I think :crossfingers: that this issue has now been fixed. Please let me know if anyone continues to have a problem with notifications after reading the hints and instructions in http://forum.psychlinks.ca/psychlin...cations-of-replies-to-subscribed-threads.html