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Quotes from the book:

"Keeping sub-purposes and overall system purposes in harmony is an essential function of successful systems."

“Once you start listing the elements of a system, there is almost no end to the process. You can divide elements into sub-elements and then sub-sub-elements. Pretty soon you lose sight of the system. As the saying goes, you can’t see the forest for the trees.”

“Missing information flows is one of the most common causes of system malfunction. Adding or restoring information can be a powerful intervention, usually much easier and cheaper than rebuilding physical infrastructure.”

"This book is about that different way of seeing and thinking. It is intended for people who may be wary of the word “systems” and the field of systems analysis, even though they may have been doing systems thinking all their lives. I have kept the discussion nontechnical because I want to show what a long way you can go toward understanding systems without turning to mathematics or computers."

More info:

Thinking in Systems: A Primer

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